Effective Date: 1 August 2025
Last Updated: 1 August 2025
Welcome to Karmeka. These Terms and Conditions ("Terms") govern your access to and use of the Karmeka platform, website, and mobile application ("Platform"), operated by Meritirum Corp., doing business as "Karmeka" ("we," "us," or "our").
By accessing or using the Platform, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Platform.
Karmeka provides an automotive marketplace platform that connects Car Owners ("Customers") with automotive Service Providers ("Service Providers" or "Mechanics") for vehicle maintenance, repair, and related services.
To use the Platform, you must:
Service Providers must additionally hold all necessary licenses, certifications, and insurance required to provide automotive services in their jurisdiction.
To access certain features of the Platform, you must create an account. You agree to provide accurate and complete information during registration and to keep your account information up to date.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other security breach.
We reserve the right to suspend or terminate your account at any time, with or without notice, for violation of these Terms or for any other reason we deem necessary to protect the Platform or other users.
You agree not to:
When you book a service through the Platform, you are entering into a direct service agreement with the Service Provider. Karmeka facilitates the connection and transaction but is not a party to the service agreement.
All prices displayed on the Platform are set by Service Providers. Prices may vary based on vehicle type, service complexity, and parts required. Final pricing will be confirmed before service commencement.
Payments for services are processed through the Platform using secure third-party payment processors. By providing payment information, you authorize us to charge the payment method for the agreed-upon service amount.
Cancellation policies vary by Service Provider and will be clearly communicated during the booking process. Refunds, if applicable, will be processed according to the Service Provider's cancellation policy and may be subject to cancellation fees.
Service Providers agree to:
The Platform, including all content, features, functionality, design, text, graphics, logos, and software, is owned by Karmeka and is protected by copyright, trademark, and other intellectual property laws.
You retain ownership of any content you submit to the Platform. However, by submitting content, you grant Karmeka a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with operating the Platform.
Karmeka and related logos are trademarks of Meritirum Corp. You may not use these trademarks without our prior written permission.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
KARMEKA DOES NOT GUARANTEE THE QUALITY, SAFETY, OR LEGALITY OF SERVICES PROVIDED BY SERVICE PROVIDERS. WE ARE A MARKETPLACE PLATFORM AND DO NOT PROVIDE AUTOMOTIVE SERVICES DIRECTLY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KARMEKA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID TO KARMEKA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Karmeka, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with:
These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.
Before filing a formal claim, you agree to contact us and attempt to resolve any disputes informally. We will make reasonable efforts to resolve the dispute within 30 days.
If informal resolution fails, any dispute arising out of or relating to these Terms or the Platform shall be resolved through binding arbitration in accordance with the rules of the Canadian Arbitration Association.
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Platform. Your continued use of the Platform after such modifications constitutes your acceptance of the updated Terms.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Karmeka regarding the use of the Platform.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
If you have any questions about these Terms, please contact us at: legal@karmeka.com
Meritirum Corp. (doing business as Karmeka)
Canada
These Terms and Conditions are effective as of the date listed above and supersede all previous versions.
BY USING THE KARMEKA PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
Last reviewed and updated: 1 August 2025